Updates
What's New
What's NewFeaturedPast Releases
2025 July Release 2025 June Release 2025 March Release 2025 January Release 2024 December Release (https://help.clinicea.com/en/article/2Featured2025 March Release
Financials Payment You can switch on the preference where transaction confirmation number is mandatory when collecting online payments. Membership Promotion Manual Overrides You now have the option to manually override expiry, resumption and cancellation of membership. (https://storage.crisp.chat/users/helpdesk/website/-/f/c/5/7/fc576fc9d2f46000/manual-Few readers2025 JULY RELEASE
3 New Data Types "Checkbox, Option Buttons, Formatted Text" Our EMR casesheets can already do what no one other software platform can i.e. add intelligence behind each question, compare data you enter across dates, make it gender specific, aggregate it, compute scores automatically, graph it, but what we cannot do is rest on our laurels. So, we are constantly reviewing the best form builders out there i.e. google forms, typeform, jotform etc. and ensuring the bFew readers2025 JUNE RELEASE
With a ton of new features, more integration, workflow enhancements, and a laser focus on user friendly simplicity, the biggest Clinicea update of 2025 is finally here. Making future Appointments After a patient/guest completes an appointment and is about to get checked out, usually in Aesthetic clinics, the receptionist will want to schedule the next appointment. The next appointment will usually be after 6 to 8 weeks. Rather than computingFew readers
List of Release Notes
2023 June Release
2023 June ReleaseFeatured2023 May Release
Each year we try to push the envelope. This one is focuses on empowering clinics with the next gen tools of patient engagement. So smarter questionnaires, feedbacks, multi lingual patient portal, the list is long. Do have a look and get in touch to take a demo of the new features. :). Table of Contents Patient Portal EMR CRM Membership Curofic - Online Booking Online Feedback Administration Communication PATIENT PORTAL Clinic Announcements You can now broadcast announcFeatured2023 August Release
2023 AUGUST RELEASE CALENDAR Appointment Duration is Editable Instead of changing the appointment end time, you can now straight away edit the appointment duration. appointment duration Appointment Status Made Prominent Appointment status border made thicker and more prominent for easier scanning on the screen (https://storage.crisp.chat/users/helpdesk/website/fc576fc9d2f4600Featured2023 April Release
2023 April ReleaseFeatured2023 March Release
2023 March ReleaseFeatured2023 February Release
2023 February ReleaseFeatured2024 January Release
CRM Opportunities A new module is being introduced in CRM for Enterprise Plan customers, called Opportunities. Clinicea will now track expiring memberships open quotations and pending packages to auto create opportunities for your sales and marketing teams. Accessible from your Organization CRM preferences You can manually also create opportunities (https://stFeatured2023 January Release
SELF-REGISTRATION IS HERE SECURITY EMR FINANCIALS PATIENT PORTAL CRM USABILITY INTEGRATIONS SELF-REGISTRATION IS HERE Letting patients self register, validating their data, having them being greeted with welcome packs, getting them to fill out initial intake questionnaire and sign consent - aFeatured2018 March Release
Speed, Speed, More Speed Everything in Clinicea, from login to EMR, to saving a bill, to opening a report, each and everything, has been microscopically studied for performance. I am happy to share that “each and every page” you will see in Clinicea has been reduced in size by a factor of 10. Yes! By 10 times. Compared to the average web page size of 3000 KB, for the year 2017, no Clinicea page is now more than 200 KB, most are just at 50KB, i.e., only 1% of web pages are this smFeatured2018 June Release
Reporting Welcome to the all new Reporting Page. Aesthetics has been improved, icons added to highlight categories, and report description now available on hovering on the “i” icon next to the report name. Tabs have been also been introduced, allowing each report to open in its individual tab. It makes for easy comparison. Cancel Package We have simplified Package billing by merging multiple operations into 1 single approach. Auto Close Package, Manual Close Package, Cancel PackFeatured2019 August Release
CallBox Revamped Now keep track of your calls with just a click. Focus on what really matters which is your clients, not the software. Now searching a lead in CallBox shows right away the ones who do not want to be contacted, ensuring you do not get customer complaint. CRM You now have the ability to permanently delete Leads. This helps you to delete leads that may have been duplicated in error. Patients/Client Patient demographics are have been spliFeatured2021 June Release
2021 June ReleaseFeatured2021 October Release
Insurance Policy Data Loader You no longer need to request Clinicea Support for data uploading of insurance policy details. You can download the format, put in data and upload it – all by yourself. This is accessible from Tools Addressbook Open a corporate Open a new/existing policy. Policy Expiry Tag Expired corporate policies can now be easily identifFeatured2021 May Release
1. E-mailing of Corporate Bills Bills will be e-mailed to the patient even if it is paid by corporate. 2. New Feature to Edit or Copy Patient-Related Encounters You will have the option to edit or copy the paperwork filled and submitted by the patient. 1. Paperwork 2.0 - Launched A patient can view and complete all the pending paperwork of differenFeatured2018 August Release
Dispensed Items for a Canceled Package When canceling a Package, you now have the option to take back the “Dispensed Products“. This allows you to maintain your inventory levels accurately in case a package is canceled due to incorrect billing, internal testing or in case you do want to give your Clients this option. Also you have the option to even Cancel a Completed Package. Performance Improvements Appointment search can now be done over a 3m, 1y, 3y or a cusFeatured2020 January Release
Financial Navigation of Pending Services has been made much easier. For longer packages, the list of service items can become long. To make things simpler, by default you now get to see only the services/products that are pending completion, by default. You can of-course view all items in a click. A patient Snapshot is now available on the New Bill Screen in a single click. An additional layer of security added for Loyalty Points Redemption. An OTP is sent out to the rFeatured2021 July Release
We have some minor updates to the major release we had earlier in July. For Singapore based clinics, NRIC validation has been added. So each time you enter a NRIC for a patient, the system checks if it's valid number. Also, when making an online appointment, patients have to mandatorily provide a Passport or a NRIC in Curofic. Patient registration screen has been simplified with collapsible sections. By showing you only the relevant data only, registrations willFeatured2019 November Release
2019 November ReleaseFeatured2021 November Release
2021 November ReleaseFeatured2021 February Release
All the 🤩🧨shiny 🆕 features get mentioned here first :). Google Calendar 2 Way Sync - Beta Launch Google Calendar is widely used on mobile phones by health practitioners to have a look at their day's schedule. Clinicea already offered a 1 way sync with Google Calendar, but the syncing frequency could not be controlled by us. It was upto Google, and they would sync once eFeatured2018 December Release
Reporting workload has been shifted to its own dedicated infrastructure. Benefit to you is that you can now export longer date ranges (up to a year), as there is additional computing capacity to handle the same. Incoming SMS fires off an email reminder, to those in-charge of the SMS Inbox. It allows them to respond in real-time to the Patients contacting the clinic via SMS. Insurance Forms can now be completely auto generated. Building automated insurance forms can span froFeatured2018 February to 2013 February Releases
Release notes for this period are available offline on request. Feel free to reach us at support@clinicea.com for any assistance.Featured2019 September Release
2019 September ReleaseFeatured2019 June Release
A new and improved layout for prescribing Rx now available. This is the simplest and most informative layout yet. Now it is easier and faster to prescribe Rx.Featured2024 April Release
2024 April ReleaseFeatured2023 September Release
CALENDAR Appointment Undo After you make a change to an appointment, you now get the option to undo it as well. Easier to fix accidental changes if any. appointment undo ONLINE BOOKING Multi Search option You can now enable the option so that the patient can search and find their existing record with your clinic. This saves them the trouble of filling outPopular2022 May Release
New website under development for 1+ year gets launched. Have a look 😊 https://clinicea.com. Feedback welcome. Clinicea’s integration with NABIDH - a program run for medical clinics in DUBAI, enters the Final SIT Phase. Clinicea adds support for Insurance claiming for Abu Dhabi. Clinicea join in as the Singapore NEHR program gets restarted. Multiple new integrations added. PATIENT DETAILS Support aSome readers2022 March Release
Patient Note If you have written an internal note for a patient, you can now see that note across searches, patient list and appointments. A orange "comments" icon will appear. Click on it to see the comment. Default Policy You now have the option that whenever a membership is assigned to the patient, the financial policy linkeFew readers2022 July Release
Latest updates in July 2022 2 Big additions to Billing. You can write now item-level notes (discount reason, points of a deal etc.). Also, you can attach multiple documents to a bill e.g. scanned copy of an external bill, prescriptions for walk-in pharmacy clients, quotes associated with a large bill, 3rd part system documents. Beta Launch of a game-changer feature in Package Management. Clinicea will hold your front-desks hand to ensure they can never make a mistake ever agaFew readers2022 September Release
APPOINTMENT Status of Confirmed Appointment & Scheduled Appointment were different shades of blue. To make the distinction easy on your eye, Confirmed Status is now changed to purple. 2nd Appointment reminder has been made smarter. It knows when to extend itself to your benefit. Let's say you set the 2nd reminder to go 7 days before the appoinFew readers2022 November Release
The big change in EMR is Imaging at the item level. Rather than asking answers by text, you can now also insert images as an answer to a question, or as a step in the checklist i.e. before or after image list. You can edit the image, preview it or delete it. As part of continuous improvement process to keep working at the smallest of things to make Clinicea easier with every newFew readers2022 October Release
BIG NEWS UPDATE 😊: Clinicea has been officially certified by NABDIH for use by clinics across Dubai. It was a 6month + integration process which saw several enhancements being developed in Clinicea EMR and Clinicea API. We continue to engage with various integration initiatives across the globe, to bring the best of what tech has to offer our clinics. Zoom Video Calling now available in Beta. If you have a zoom account you can have Clinicea create video call appointmFew readers2023 October Release
SCHEDULER Control the automation to Engaged Status You can control if an appointment should be auto marked as engaged . This happens automatically when the Doctor opens the EMR from the appointment. This is controlled using a Scheduler preference. Disable selection of Resource Sometimes front-desk staff when give one too many options end up making errors.Few readers2024 August Release
CALENDAR Engaged Times You now have the option to view how long the patient is engaged with the Doctor for. If the consult exceeds the time a service should have taken, the scheduler flags it. Nothing is to be done at your end, except set the duration for each service in the Service Master. Ex: lets say the patient has come for a 15m appointment. For a 15 min appointment the first 0-5mins starts off in white text: (https://storage.crisp.chat/users/heFew readers2024 December Release
Calendar OTP You can now trigger OTP for engaging appointments too. Earlier it was only triggered at time of checkout. otp Age Age is now displayed for a patient, when booking an appointment. Pharmacy Dispensing Mode We now have a revised layout available for Pharmacy DispensFew readers2024 November Release
Patient Details You can now access all aspects of a Patient's record including things like Financials, EMR, Appointments and more from the Patient Details window. Investigations Lab Results You can now view the complete lab results in the past investigations grid, by just expanding the view. (https://storage.crisp.chat/users/helpdesk/website/fc576fc9d2f46000/imagFew readers2024 September Release
Patient Details Advanced source now available under Patient and Lead Details. To switch it on, simply goto Tools Clinical Preferences. EMR Reuse your case notes You will be reminded to save your visit notes as a reusable CaseSheet. Helps you complete the next visit in a click. (https://storage.crisp.chat/users/helpdesk/website/fc576fc9d2f46000/iFew readers