Getting Started with Calendar
The Calendar is one of the most important functions of an EMRs, with its main function being Appointment scheduling and management. Clinicea’s Calendar aids in lightning fast patient registration along with appointment bookings. It also helps in resource scheduling, patient reminders, queue management, simplified billing and more. A good understanding of the various features of the Calendar will increase clinic revenues and staff productivity.
A step by step guide on how to use the CalendarFeaturedGetting Started with Curofic
For over 1 year we have studied the best Online Booking Services from across the globe, to understand the benefit each offers, as well as the limitations of such systems. We have religiously studied each and every public forum for such services, covering over 80,000 comments from users across the globe. Based on that we made a wishlist of all things a Clinic and a Patient will ever need from an Online Booking Service. Let’s cover the major highlights:
(https://storage.crisp.chat/users/helpdeFeaturedGetting Started with CallBox
CallBox module helps in managing phone calls and booking of appointments. It can handle scheduling of appointments for both existing Patients, as well as for new Leads. When used effectively, it will raise revenues, reduce no-shows and add-on new Patients for your Clinic Chain.
A step by step guide on how to use CallBox.
CALLBOX
How to record details of an Incoming Call
How to makeFeaturedGetting Started with CRM
Clinicea provides a Medical CRM for Clinics, to support Clinic Marketing and Branding activities. We understand the marketing needs of a Clinic and hence have tailor-made a CRM that is very easy, devoid of unnecessary clutter, and where most of your marketing activities can be captured in 1-2 clicks. For the uninitiated, a CRM stands for Customer Relationship Management. So the CRM is essentially a repository of Prospects and Potential Clients of the Clinic. These prospects are referredFeaturedGetting Started with Investigations
If you have an in-house Lab/Radiology, Clinicea provides you an integrated lab management module.
When the Doctor orders Investigations for a Patient, the Lab Module is auto-notified. There is no need for a paper-based order. The Technician can collect sample and record result. Doctors can view results and request followups. Nurses can ask the Patient to come in for a followup appointment if required.
A step by step guidance on Lab.
ORDERING INVESTIGATIONS
How to set up InvestigFeaturedGetting Started with Trichology Lab→
A step by step guide on how to setup Lab Ordering for Trichology Tests and retrieve e-results.
How to send the Tricho Hair Sample Test report to the Richfeel LabFeaturedGetting Started with Pharmacy
If you you have an in-house Pharmacy, Clinicea provides you with a highly sophisticated and hassle free Pharmacy module.
When the Doctor prescribes Rx for a Patient, the Pharmacy can dispense medications directly from Clinicea. There is no need for paper-based prescriptions. The Pharmacist can check for Pending Prescriptions on Clinicea and dispense and bill in a click .
Since medications have an expiry date, some may need to be dispensed quicker than others. Hence, Clinicea also gives you tFeaturedGetting Started with Financials
A step by step guide on how to use Financials on Clinicea.
BASIC BILLING
How to add and edit Services
How to create a Bill from Financials
How to use bill using a Barcode Scanner
How to Apply Promotions to aFeaturedGetting Started with Packages
A Package is the combination of multiple services and products given to a patient by the clinic.
For example, A patient walks into an aesthetic clinic and is suggested a Hair Smoothening Package. The package includes a combination of products and services such as; initial consultation, 3 sittings for smoothening and hair care products like 1 bottle of shampoo, 1 bottle of conditioner and 1 pack of hair mask.
For a step by step guidance on packages and how to use it on Clinicea, please clicFeaturedGetting Started with Inventory
The Inventory of a pharmacy comprises of assets, which are all items that eventually lead to sales and profitability or loss; depending on how the inventory of the pharmacy is managed. Inventory management and control are vital in a pharmacy and it is important to have a good inventory management system in place. With the introduction and popularity of EMRs and EHRs, digitally managing inventory has become easier and effective as most EMRs and EHRs consists of an Inventory management tool withinFeaturedGetting Started With Gift Cards
Gift Cards can enhance the impact of any marketing strategy, allowing you to broaden your appeal to prospects, strengthen relationships with customers, and enhance your profitability — all while positioning you to compete with your competitors. The majority of gift card recipients spend nearly 40 percent more than the face value of the gift card they receive. This is now introduced in Clinicea so that you too can reap the benefits of this.
Note: This is only available to clinics who meet tFeaturedGetting Started with Insurance
Many Patients are often covered by Health Insurances or subscribe to Medical Insurance, in which case the Insurance Company pays the medical Bills instead of the Patient. Clinicea has the option to assign Billing to the Insurance Company directly.
Please have a look at the following FAQs for a further understanding on how to use Insurance on Clinicea:
How to set up FinancFeaturedGetting Started with Analytics
Analytics involves the study of past historical data to research potential trends, to analyze the effects of certain decisions or events, or to evaluate the performance of a given tool or scenario. The goal of analytics is to improve the business by gaining knowledge that can be used to make improvements or changes. No matter what question you are asking—whether it’s about employees or finances, or what customers like and dislike and how that influences their behavior—analytics gives you answersFeaturedGetting Started with Document Manager
Document Manager lets you store documents in a Clinic’s Library. You can also use it to attach specific documents to a Patient. Documents can be retrieved easily using the Patient Name or the Document Name. Besides this, it also has a print queue to which Clinicians can send in documents for printing – ex. a Doctor can write the medical certificate, and send it to the Print Queue. The front desk staff can print out documents off the queue.
In some countries, there is a legislative requirement tFeaturedGetting Started with Administration
You can set up custom login pages, integrate Clinicea with your website, groups clinics in circles and much more with the Admin module.
Following are some important links in how to manage your Clinicea Account as an Administrator
How to add a new organisation or clinic
What is the contFeaturedGetting Started with Staff Management
This page provides you with a set of FAQs put together in order to guide and assist Staff with Administrative functions within Clinicea.
A step by step guide to important features in Staff Management
How to add a new Staff
How to handle Staff Deletion (https://help.clinicea.com/en/article/howFeaturedGetting Started With Security
Clinicea is a highly secure system with military grade security at each step
.
In order to manage the Security of your Clinicea account, please have a look aFeaturedGetting Started with Compliance
Since our product has a global reach we need to be compliant with country and region specific regulations. Listed below are 2 such major regulations that we are compliant with.
1. HIPAA Compliance
The Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. Any company that deals with protected health information must ensure that all the required physical, network, and process security measures are in place and followed. PleaseFeaturedGetting Started with Patient Portal
The Patient Portal in Clinicea is a feature that gives a Patient access to their Medical Records online. The Patient can view Prescriptions, Investigations, Assessments, Scheduled Appointments, Bills, Treatments, so on and so forth. Patient Portal is extremely beneficial to the patient as it helps the Patient in following given diagnosis accurately. It also keeps all Medical Record data safe, as it is saved digitally and in one place. Paper-based medical records are reduced dramatically.
A stFeaturedGetting started with Integrations
We keep on plugging in Clinicea with a wide range of platforms, and amongst others, now offer Twilio, Plivo, GTNotify, MNotify, Stripe, Vantiv, Mailchimp, Buffer, BlueWaves, Bhash SMS, UPhone, SuperReceptionist, Ozonetel, SMS Gateway and more.
We also support sending notification textFeaturedGetting Started with Clinicea
Clinicea is a healthcare platform for Clinics which includes EMR, Lab, Pharmacy, Marketing, Call Center Management and much more. For a step by step guidance on different Modules and how to use them on Clinicea, please click on the following relevant links:
Quick Guides:
Training for Practitioners
Training for Reception StaffFeatured