Curofic - Onine Appointment Booking

• How to setup Curofic, the Online Appointment Booking Service

  The Online appointment booking allows your patients to book appointments against Physicians via your website. 1. Enable Online Bookings for your Organisation Go to Tools | Select Organisation | Preferences | Online Bookings and select Enable Online Appointment Booking. Make sure you also upload a Clinic Logo as well as mention **the Clinic’Some readers

• How to use Curofic

  CUROFIC HELP INDEX How to Install the Curofic app? How to Login in Curofic App? How to View Past Appointments and Upcoming Appointments? How to View Prescriptions? How to Book Video Consultation Appointments? How to give Feedback? How to Install the Curofic App? Installation of the Curofic App is very simple. You simply need to go to Google Play Store and download the app. You can easily identify the app from its logo which looks like theFew readers

• How to add Google Analytics tracking for Curofic

  Add Google Analytics tracking to Curofic Google Analytics provides a free method of gathering information about visitors to websites. As Curofic is web-based, you can use Google Analytics to capture information whenever the website is accessed or the online booking process is used. Note: Curofic is simple but GooFew readers

• What are the usage Terms and Conditions

  Terms of Use This Terms and Condition for Use of www.clinicea.com website is a legal agreement (Agreement) between you, (hereinafter referred to as 'Member', 'Subscriber', 'User') and Technolarity Private Limited, a private limited company incorporated in Singapore, (hereinafter referred to as 'Technolarity', 'Our', 'Us', 'We') providing, among other things, the terms and conditions for your membership to and use of subscription services, primarily a webFew readers

• How do we secure your data

  How do we secure your dataFew readers

• How to set up Preferences in Calendar

  In order to set the Calendar Preferences in your Organization you need to do the following: 1. Go to Tools | Organization | select your Organization | select Calendar under Preferences in the Organization Details page. 2. A New Calendar window will open, set the business hours of the Clinic by updating relevant fields**.** **– By default newPopular

• 📺 How to make an Appointment in Calendar

  How to Create an Appointment How to Create an Appointment How to Create an Appointment for a New Patient How to Create an Appointment for a New Patient In order to make an Appointment in Calendar Go to Calendar and click on an available time slot. 2. An Appointment window will open. Search anSome readers

• 📺 How to schedule the Patients next Appointment

  📺 How to schedule the Patients next AppointmentSome readers

• How to access Patient History and Consent in Calendar

  You can have Patients fill out health questionnaires and sign off consent forms prior to their consultation with the Doctor. This can be done directly off the Calendar. The following steps show us how: Go to Calendar and click on the Patient History & Content icon under the patient name in the scheduled appointment list on the extreme left of the page. **This icon only appears if the appointment requires the patient to give consent or to fill out a questionnaire. If both are not requSome readers

• How to set the Business Hours of the clinic

  How to setup Clinics Business Hours You can set the daily working hours of the Clinic very easily with the help of Clinicea. To do this, follow the steps below. Go to Tools | Organization | select your Organization | select Calendar under Preferences in the Organization Details page. The Calendar window will open where you will find the option Working Week. EntSome readers

• How to manage Patient Queues in Calendar

  How to Manage Appointment Queues Clinicea can help you manage Patients from the time they walk in till you check them out. The flow is that patients moves from Scheduled to Confirmed – the patient has assured he/she will come, to Waiting – the patient has arrived, to Engaged – the patient is with the Practitioner, and finally Check out. The patient can be made to go from Scheduled to Check out directly. Besides these, there are alternate flowsSome readers

• How to change Practitioners and Resources in the Calendar

  How to setup Practitioner & Resources on Calendar In order to change Practitioners and Resources: 1. Go to Calendar and click on Select practitioners and resources icon on the top right side of the page. 2. A Select Practitioners window will open, change Practitioners and Resources by clicking on the box next to Staff anFew readers

• How to Edit an Appointment in Calendar

  To Edit an Appointment in Calendar simply: 1. Go to Calendar and click on a scheduled appointment. 2. An Appointment window will open, edit Appointment Details | SaveFew readers

• 📺 How to Delete an Appointment

  How to Delete Appointment In order to Delete an Appointment: Go to Calendar and click on a scheduled appointment to open, 2. An Appointment window will open | click on the Delete Button | click OK to confirm. TFew readers

• How to access Patient Details in Calendar

  How to access Patient Demographics from Appointment Patient Details can be accessed and updated directly from Calendar. The following steps show us how: 1. Look on the left of the Calendar, you will see a list of appointments. Just click on the patient icon of any appointment to open Patient Details. 2. A Patient Details window willFew readers

• 📺 How to Search for an Appointment in Calendar

  How to Search an Appointment To Search for an Appointment in Calendar simply: Go to Calendar and click on the Search button on the top right corner of the calendar. 2. A new Search Appointment option will open | type in Patient Name/ File No and click on Search. You can also search by the comments that you may have usFew readers

• How to view multiple resources on the Calendar page

  In a multispecialty clinic or polyclinic, you may have a large number of Practitioners taking in appointments ex: 10+. Since each Practitioner gets a column on the Clinicea Calendar, having 10+ columns on your computer window will make each Practitioner’s column very narrow. Narrow columns mean, seeing appointment details on the column will be difficult, and most content will get cut off. If faced with such an option you can opt to split the number of Practitioners you see at a time by enablingFew readers

• What are the different Appointment icons

  The calendar now is equipped with various visual aids that will help you to identify a few things about an appointment. Let us see what they are and how they are helpful. If an appointment was booked using Curofic, you then see a icon against the appointment. If an appointment was booked using CallBox, then a ![](https://storage.crisp.chat/users/helpdesk/website/71db63598e49Few readers

• How to prioritize Patients in the Waiting Room

  Patients in the Waiting Room can be prioritized in 2 different ways. If you make any changes to the manner in which you want to arrange, it is saved as your preference. Arrange by Appointment Time This is the default option. It arranges patients in the waiting room, based on their Appointment Time. The patients with the earliest appointment appear at the top. **2. ArrangFew readers

• How to set up Appointment Resources

  How to a Add New Resource to Calendar Appointment Resources are physical resources a Clinic needs to complete an appointment. Let us see a few examples: A surgeon needs the Operating Theatre to complete the surgery – Operating Theatre is the resource here. GP may use 3 different exam rooms where the nurse checks the vitals and notes the chief complaints before the GP starts the consult. These 3 different exam rooms are the Resource here.Few readers

• How to Print Appointment Schedules in Calendar

  How to Print Appointments To Print Appointment Schedules: 1. Go to Calendar and click on the three vertical dots icon on the extreme right of the page and select Print from the dropdown. 2. An Appointment window will open | click on Printer Icon at the top left corner, to Print all Appointment Schedules for the day. ![]Few readers

• How to Bill a Patient in Calendar

  A Patient can be directly billed from Calendar, the following steps show us how: 1. Look on the left of the Calendar, you will see a list of appointments. Just click on the New Bill icon on any appointment. A New Bill window will open. You can now bill the patient by adding products or services that needs to be billed. ![](https://storage.crisp.chat/users/helpdesk/webFew readers

• How to use my Calendar

  The Calendar can be personalized based on 3 preferences: 1. The Calendar can be set as the default homepage. To set Calendar as the Default Homepage: 1a. Go to My Profile under Login Name on the extreme right of calendar page. 1b. A Staff Details window will open. ![](https://storage.crisp.chat/users/helpdesk/website/431187ee78f31c00/6678c860-806f-4411-Few readers

• How do Time-Zones impact the Calendar

  From day 1 Clinicea was envisaged to meet the contemporary needs of a Clinic, as has been re-defined in today’s era of globalization. People travel, and technology needs to follow. Here are a few scenarios where multi-timezone support becomes critical: A Clinic Chain in Malaysia may have its Medical Director based out of California to oversee consistency in a line of treatment. A Clinic in the US may employ the services of a teleradiologist in India, to do remote reporting.Few readers

• How to set up Google Calendar one-way sync

  Note: These instructions cover how to add a one-way sync to your Google Calendar. This is purely a calendar subscription, so no changes made to appointments in Google Calendar will sync back to Clinicea. To get started with adding a one-way sync to Google Calendar, you’ll need to follow these instructions to get your Clinicea calendar subscription URL then follow these steps: Log in to your Google Calendar.Few readers

• How to get Patient Feedback in Calendar

  Patient Feedback can be taken only at the end of a consultation and when the Patient has been marked as Checked Out. To get Patient Feedback follow these steps: Go to Calendar, navigate to the extreme left of the page and click on the Check Out Tab. This will show you the list of checked-out patients. Now click on the 3 dots beside the patient for whom you want to record a survey. ![](https://storage.crisp.chat/users/helpdesk/website/681f4cd96aea2c00/b9c6a971-2914-4a7c-900a-2f3200_1fl7cFew readers

• How to Sync your Clinicea Calendar

  Clinicea lets you connect an external calendar so that your Clinicea schedule can be viewed from other calendars like iCal, Google Calendar, and Outlook. One thing to keep in mind is that this is a one-way sync, so if you make updates to your schedule while logged into Clinicea, those updates will be pushed to your external calendar. However, if you make updates to your schedule on your external calendar, they would not be pushed back to Clinicea. Let us see on how you can enable Syncing of youFew readers

• 📺 How to add Services to an Appointment

  How to book Multiple Services in an Appointment You can link your Clinic Services to Appointments for easy Appointment scheduling. Once you link a Service to Appointments, you can select the Service in the Reason for Appointment. Not only will the appropriate time slot required for the appointment be blocked but it also enables 1-Click Billing. Let us have a look at how to link a Clinic Service to Appointments: 1. To view services in Appointments, go to **CFew readers

• How to let the Calendar know of your Availability

  You can set up your working hours in the Clinic. This can then be viewed from the Calendar screen itself. This feature allows the clinic to make important scheduling and operational decisions based on the availability of staff force, simply by looking at the Calendar screen. The process has been explained below. 1. Go to Tools | Staff | Select a staff and the Staff Details window will open. Scroll down to find Belongs to organization and select one**.** This will be the main orgFew readers

• How to set up Default Staff for Appointments

  Having a Default staff under which all appointments are automatically routed is useful in these scenarios: Sometimes a Clinic may have multiple Doctors, Nurses, Product Counselors. While all of them can take appointments with a patient, but the clinic workflow could be such that by default all appointments need to be with the Primary Physician in the Clinic. Alternatively, there could be Multiple Primary Physicians and the Clinic may have a policy of putting all patients in a commoFew readers

• How to benefit from Appointment Automation

  We have some very busy clinics, where the Receptionist is multi-tasking on too many things and sometimes tends to forget updating the status of Patients who came in. Not doing so, raises false alarms by increasing either no-shows or by showing a very high waiting time skewing your internal statistics of patient turn around times. All such problems can be handled by going to Tools | Organization | Select organization name | Preferences | Calendar. Let me show you how to automate certain permiFew readers

• How to View the History of Changes for an Appointment

  How to Track Appointment changes Clinicea will allow you to see the complete list of changes that anyone has made to an appointment. _Let us take an example where an appointment is already booked for patient Mr. Elton John. He is scheduled to visit the clinic on 24th February, 2018 at 8:30am to consult Dr. Pamela Mukherjee. As we can see, a service is already selected for the patient “17-Hydroxy Progesterone”. We will make changes to this appointment and then seFew readers

• How to view Patient Financial Dues on the Calendar

  Financial Dues of a Patient can be seen at the time of making an appointment. 1. On the Calendar page make an appointment for a Patient who owes the clinic some money. You will notice a red color bar comes up on the right of the appointment. 2. To view the due amount, move cursor over the scheduled Appointment. ![](https://storage.crisp.chat/users/helpdesk/website/23b6a4Few readers

• How to set Appointment Reminders

  Appointment Reminders can be set up and sent via SMS or Email to Patients automatically from Clinicea. To set Appointment Reminders: 1. Go to Tools | Organization and click on organization name to open. 2. A new Organization Details window will open, scroll to the bottom of the page. ![](https://storage.crisp.chat/users/helpdesk/website/3892fcbf47829400/889Few readers

• How to set the Duration of Each Row on the Calendar

  You can control the number of time slots that each hour on the Calendar will be split into. 1. Go to Tools | Organization and click on the organization name to open, 2. A new Organization Details window will open, scroll to the bottom of the page. ![](https://storage.crisp.chat/users/helpdesk/website/5517786588a82c00/837f4a63-7709-40a1-9715-d268ad_1tad25y.Few readers

• How to find out from where the Appointment was made

  An appointment is usually made at the front desk by the receptionist. However, as clinic touch-points with a patient expands, an Appointment can also be made in many other ways. Appointments can be made from the EMR when Practitioner setups a recall, when assigning a Package – based on preset appointment interval rules, from the Call Center and from Curofic – the online booking Service. If an appointment was booked using Curofic, then a ![](https://storage.crisp.chat/users/helpdesk/weFew readers

• Can you update Google Calendar more frequently

  Short answer is  – No! it cannot be done. By way of some background, the way an ical feed works is that it is your calendar application (Google Calendar in this case) which periodically requests an update of the information from Clinicea i.e. Clinicea does not and cannot push the data to your calendar. Google Calendar does not currently offer either a user-configured auto-refresh interval or a manual refresh option. Even though the Google Calendar interface has a refresh icon, this buttonFew readers

• How to Navigate in Calendar

  There are various ways to quickly navigate the Calendar. 1. Check up what yesterday’s or last week’s schedule was like. Go to Calendar | click on the < button and Yesterday’s appointment screen will appear if Day view is selected and last week’s appointment screen will appear if Week view is selected. **2. Check up what tomorrow’s or next week’s schedule loFew readers

• In order to set up Public Holidays of your Clinic:

  How to setup Public Holidays 1. Go to Tools | Holidays | +Add New. 2. A new Holiday Details window will open, fill in details and Save. 3. In case you run a clinic chain, you can also opt to apply theFew readers

• How to Reschedule a specific Appointment

  How to Reschedule an Appointment Let us have a look at how to Reschedule Appointments: Go to Calendar and click on a scheduled appointment to open it. 2. An Appointment Details window will open | click on the Cut Icon. ![](https://storage.crisp.chat/users/helpdesk/website/25daf87a1cc7a400/337832b4-5772-446f-bff9-0f3685_11od20n.pnFew readers

• How to set up Staff for taking Appointments

  Not all staff at the Clinic would need use appointments. It is usually only the Practitioners who need to give appointments to patients. In order to set up Staff for taking Appointments: 1. Go to Tools | Staff | New Staff  or select and click on staff name to open. 2. By clicking on New Staff and the Staff Details window will open. Now enter the sFew readers

• How to Refresh the Calendar Screen

  There are 3 ways by which the calendar screen can be refreshed: 1. Navigation from any window on Clinicea to the Calendar, auto-refreshes the Calendar screen. For Example: Go from Financials to Calendar, the Calendar screen will automatically get refreshed. 2. Making any edits to the scheduled Appointment will automatically Refresh the Calendar screen. For exampFew readers

• How to sync to an iPhone or iPad

  To add the Clinicea shared calendar to your calendar you’ll need to: 1. Head to Settings on your iPhone/iPad. 2. Scroll to Mail, Contacts, Calendars. ] 3. Under Accounts go to Add Account. Choose Other. ![](https://storage.crisp.chatFew readers

• How to set up Microsoft Outlook sync

  If you want to subscribe to a calendar using Microsoft Outlook, you’ll need to start off by following these instructions to get your calendar URL. Microsoft Outlook 2007 & 2010 If you’re using Outlook 2007 or 2010: Click File. Then click Account Settings (in Outlook 2008 this is under Tools). ![](https://storage.crisp.chat/users/helpdesk/website/40c75db921a67000/46baad7e-4935-40a8-ab93-3a9d1aFew readers

• How to monitor Patient Waiting Times

  1. On the left of the calendar screen, against each appointment, you can see the number of minutes a patient has waited for. If a Patient has waited for more than 15 minutes, the waiting period will auto-turn to red, drawing your attention towards it. The waiting period time can be set as per your clinic’s requirements. This can be done by going to **Tools | Organization | SFew readers

• How to record Attendance

  A staff may need to record his/ her attendance at a clinic. This can be done very easily with the help of Clinicea. Follow the steps below to record attendance. To open the attendance page, click on the Staff name at the top right corner of the Calendar screen. Select My Attendance from the dropdown list. This can also be done by clicking on the Staff name justFew readers

• How to link Clinic Services to a Clinic Resource

  Sometime, Services offered by your Clinic may require use of certain Resources for completion. In such situations you want to ensure that when appointments are being made for such Services, the Resource is also available in the Clinic and gets accordingly booked. Once you link a Resource to a Service, Appointment scheduling becomes easier. When an Appointment is being scheduled for the Resource, Room 1 and you click on the Reason of Appointment, only those Services which are linked to theFew readers

• How to set up Apple Calendar/iCloud sync

  If you want to add your Clinicea calendar to your Calendar on your Mac, you’ll need to follow the steps in this help article to get your calendar URL first. Note: To make a subscription push to other devices, you must first subscribe to the calendar on your Mac. If you subscribe to the calendar on your iOS device, iCloud won’t push it to your other devices. You also cannot set up this connection fromFew readers

• How to reduce No-Shows

  No-shows are a bummer. They mess up the carefully planned Practitioner’s schedule. Last-minute adjustments are difficult and the Clinic loses out on certain revenue as that block of consultation time goes unused. Clinicea has a smart set of No-Show Specialist Tools that can help you massively reduce No-Shows. We do this by removing the human element from the management of No-Shows and enabling Clinicea to take over the responsibility. Clinicea follows an approach of “**MITIGATE, IDENTIFY,Few readers

• How to access Patient Medical Records in Calendar

  In order to access Patient Medical Records from Calendar: Look on the left of the Calendar, you will see a list of appointments. Just click on the patient icon of any appointment to open Medical Records_._ 2. The Medical Records window will open for access. This a not an editable section which gives the list of previous conditions the patient has suffered from. Even iFew readers

• 📺 How to Cancel an Appointment

  📺 How to Cancel an AppointmentFew readers

• How to do Tele-Consultation via Video Conferencing

  Tele-Consultation via Video Conferencing is now possible through Clinicea. Pre-requisites to using this Feature are: Skype must be installed on the device from which you are going to video-conference. You must have a valid Skype account, and use it to log in to Skype. You must have the permission to access the Patient’s Chart. Patient must have a valid Skype ID and the same should be saved in the Patient Details Screen by scrolling down to Contact Details andFew readers

• How to use Quick Registration

  Hey there! When you're booking an appointment over the phone or just walking in, you don't want to spend too much time filling out forms. But, to make sure everything is compliant, there are usually a lot of fields to fill out for patient registration. So, how can you make sure you're following the rules while still registering patients quickly? The answer is to use "Quick registration"! You need to enable it under Calendar Preferences. ![](https://storage.crisp.chat/users/helpdesk/websFew readers