API
How to use the API
Before you begin, do ensure you have purchased the API Access. API Access is only part of the Enterprise plan. In case you do not subscribe to the same, you can purchase it as an add-on by contacting your Account Manager. Let us show you how you can setup Access to Clinicea API. Login into Clinicea using your admin account details Goto Tools Organization Select an Organization. Scroll dowPopularWhat is the API Pricing
Access & Pricing API Access available in Enterprise Plan only. Up to 3000 API calls a month is included per Practitioner license. If you have a requirement which needs to make heavy usage of the API, additional blocks of API capacity can be purchased as follows: Additional 3,000 API Calls a month, $59 per month. Additional 6,000 API Calls a month, $99 a month. Additional 12,000 API Calls a month, $150 a month.Some readersWhat is Clinicea API
The Clinicea API is used by 3rd party developers to integrate their IT systems with Clinicea. In order to access the API you just need a valid API Key. The API is REST based and can be involved via curl, fiddler, or any other tool of your choice that can make basic HTTP Calls. The API also comes with an inbuilt API Explorer. Once a valid API Key has been provided to the API Explorer, you can go around clicSome readersWhat are the API Limits
Your API is limited to the API Plan you have purchased. However whichever plan you are on, to ensure calls to API are under fair usage policy, these are certain limits you need to remember when coding. They are as follows: Maximum of 20 API Calls per minute Maximum of 300 API Calls per Hour Maximum of 10 API connections at a time. Pagination is set to 100 records at a time. Please note that if 100 records are fetched, it will count towards 100 APIFew readersHow to Fetch Patient Visit Data from Clinicea via API
How to Fetch Patient Visit Data from Clinicea via APIFew readersHow to Integrate a 3rd Party Financial System with Clinicea
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How to Integrate VirtuaQ Ticketing System with CliniceaFew readersGetting started with Webhooks
Webhooks are an essential tool for real-time communication between applications. They allow one system to notify another whenever a specific event occurs, automatically sending data without manual intervention. This article will introduce you to webhooks, explain how Clinicea leverages them, and walk you through setting up a webhook in Clinicea. What is a Webhook? A webhooFew readers
Integrations
A step by step guide to Zoom Integration
How to create Clinicea App inside Zoom App Marketplace How to connect Clinicea with your Zoom account How to create a Zoom video appointment in Clinicea How to start a Zoom video call inside CliniceaSome readersHow to create Clinicea App inside Zoom App Marketplace
STEPS Go to the Zoom App Marketplace website (URL - https://marketplace.zoom.us/) and Sign In using the licensed Zoom account credentials shared by the client. After this, you have to click on Develop and then Build App from the dropdown menu. Now, in Choose your app type you have to click on Create undeSome readersHow to use the QR Reader for E-invoicing in Saudi Arabia
How to use the QR Reader for E-invoicing in Saudi ArabiaSome readersHow to create a app in your Zoom Account
STEPS to create a Private App in the Zoom Marketplace 1. Go to the Zoom App Marketplace website (URL - https://marketplace.zoom.us/) and Sign In using the licensed Zoom account credentials shared by the client. 2. After this, you have to click on Develop and then Build App from the dropdown menu. (https://stoSome readersHow to integrate Clinicea into your WordPress Website
There are many different components in Clinicea that you can integrate with your website. You will find all the links in 1 place to copy from e.g. Tools Organization Primary Organization Links are all on the right hand side. Lets review them all. A. Clinic Staff Login IntegrationFew readersHow to setup your clinic to use Zoom
Table of Contents: How to create Clinicea App inside Zoom App Marketplace How to connect Clinicea with your Zoom account How to create a Zoom video appointment in Clinicea How to start a Zoom video call inside Clinicea How to see Zoom video recordings in Clinicea How to disconnect Zoom in Clinicea How to connect Clinicea with your Zoom account You can seamlessly cFew readersHow to setup your individual staff account to use personal Zoom account
1. Goto your Staff profile. 2. Scroll to bottom to Preferences and select Zoom Settings. Note: You will only see this button of Zoom Settings, if your Clinic administrator has enabled zoom as explained here. 3. Click "Zoom Settings". 4. By default all users are selected to use the common clinic account. (https://storage.crisp.chat/users/helpdesk/website/ba78b6621452eFew readersHow to access data from a card reader in Clinicea
Card readers cannot be accessed via the browser most of the times. There are 2 workarounds to it Magnetic card reader upto Track 3. You can check what info your specific card reader provides, by doing the following a. Open a notepad b. put your mouse cursor on it c. connect your card reader to the computer via USB d. swipe a card in your card reader e. your notepad should have some data appearing on it. The data you can see is what can be read from the card by your card reFew readersHow to use Zoom to do teleconsults
Let's take you step by step on how to use zoom for video calling your patients, once its setup. 1. Open the video call appointment. 2. Once you have made the appointment, open your zoom account. You will see the appointment as well in the format: Dr. Name - Service with Patient Name.Few readersHow to setup your MailChimp account with Clinicea
MailChimp is a simple email marketing software (EMS) which gives you a number of easy options for designing, sending and saving templates of your emails. MailChimp allows you to easily create newsletters of varying types and then provides simple options for sharing them through various social media platforms. Clinicea has also integrated Mailchimp to help your Clinic grow. Before we start you, must have a valid MailChimp account. Disclaimer: (i). In order to setup Mailchimp witFew readersHow to setup TeleCMI
Now reach out to your patients from within Clinicea in 1-Click. Appointment follow ups, Confirmation Reminders, no-show quick checks, creating awareness on new promotions, all the common tasks now at your fingertips. All this and more comes thanks to the deep integration of TeleCMI telephony services with Clinicea's clinic management platform. Offered through the seamless CalFew readersGetting started with CallerDesk
CallerDesk is a cloud-based telephony and call management provider, offering solutions like virtual call centers, call tracking, and cloud telephony. Its features—such as virtual phone numbers, IVR, call recording, and agent monitoring—help businesses enhance customer communication and operational efficiency. Integrating CallerDesk into Clinicea allows healthcarFew readersHow to send white-labelled emails
Clinicea already uses your email as specified under Organization Email when sending emails to your patients. We send it as follows: donotreply@clinicea.com on behalf of info@babymd.com. Replies from patients go directly to you i.e. info@babymd.com This is free and by default enabled in all accounts, including in clinic accounts. In case you want to send emails from your own domain, then there are 2 options You can open a direct account with Amazon SES and register the details ofFew readersHow to raise a ticket in Twilio
Learn the step-by-step process for raising a support ticket in Twilio to address your queries or issues effectively.Few readersHow to Check if Customer Reports CallerDesk Call Not Working
FAQ: How to Check if Customer Reports CallerDesk Call Not Working Step 1: Confirm Customer’s Report When a customer reports that CallerDesk calls are not working, start by confirming the details of the issue. Ask them for: The time and date of the failed call attempt. The phone numbers involved (agent and customer). Any error messages they saw. Whether this issue happens for all calls or just specific ones. Step 2: Log in to Clinicea and Test Log in to Clinicea with your credeFew readersClinicea API FAQ for Online Booking & Appointment Integration
This FAQ is designed to assist developers integrating online booking platforms, chatbots, or mobile applications with Clinicea, specifically for enabling automated appointment booking directly into the Clinicea calendar. The documentation helps you understand how to use Clinicea's API for: Searching and registering patients Viewing doctor and service availability Booking, rescheduling, and canceling appointments Accessing appointment and billing data Where can I find the full APIFew readersIntegrate Google Tag Manager with Clinicea online bookings
What is Google Tag Manager? Google Tag Manager (GTM) is a free platform built by Google to help with managing and deploying marketing tags. You can connect GTM with your Clinicea online bookings to help with visitor tracking and other marketing efforts. This can be quite handy when it comes to seeing where your bookings are coming from, recording successful conversions, and lots of other data-analysis goodness. Never heard of GTM before? Google offers a self-paced course to help get startedFew readers