How to handle a data request from a patient when sent to Clinicea

Dear XX,

I checked and found that you are not a client of Clinicea. As such the email to you has been generated by a medical clinic not by us.

We are not the data owners. We are simply data processors on behalf of the medical clinic you went to consultation for. Please direct your request to the clinic in question as only they have the right to delete the record, not us.

Best
Clinicea Team

Updated on: 20/12/2023

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