How to send white-labelled emails
Clinicea already uses your email as specified under Organization Email when sending emails to your patients. We send it as follows:
donotreply@clinicea.com on behalf of info@babymd.com.
Replies from patients go directly to you i.e. info@babymd.com
This is free and by default enabled in all accounts, including in clinic accounts.
In case you want to send emails from your own domain, then there are 2 options
- You can open a direct account with Amazon SES and register the details of your account under Clinicea Integration page. It is already supported in Clinicea. You pay directly to Amazon SES for your usage. It is highly recommended that you also setup a add-on to enable monitoring services as Amazon does not provide one.
OR
- You can subscribe to the white labelled email service - listed on https://clinicea.com/pricing a month, payable annually. In this case we set up the email you want to use on Amazon SES. Payment to Amazon SES and the Email Monitoring 3rd Party Tool is on Clinicea's end.
Note: Under none of the of the options above is promotional emails of any kind allowed. Emails that will get sent out are only transactional in nature i.e. reminders, notification, alerts and so on. Let us know if you need any assistance in this matter
Updated on: 12/07/2024
Thank you!