> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.clinicea.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # What is the content of communication templates in my account ## **Introduction** Please find below the SMS and Email Templates in Clinicea. You are welcome to suggest edits to them for your Clinic by emailing [support@clinicea.com](mailto:support@clinicea.com). **Here is some guidance on how to navigate through this long list ‚** 1. In black are the regular templates 2. In gray are regular templates in shortform 3. In blue are templates to be used if user has 2 way SMS enabled 4. In light blue are 2 way templates in shortform. Shortform is useful if the customer wants to keep SMS content to within 60 characters. || Important Note: || {CheckInLinkContent} This placeholder always needs to be inserted with the appointment confirmation email/sms content. This placeholder will check if the appointment has a paperwork attached and if it finds so, it will fetch the content from the Check-In Link Content template. ## **Index** **[Appointment Doctor Email]** **[Appointment Patient Email]** **[Appointment Doctor SMS]** **[Appointment Patient SMS]** **[Appointment Schedule Patient Email]** **[Appointment Schedule Patient SMS]** **[Call Box Appointment Doctor SMS]** **[Call Box Appointment Doctor Email]** **[Call Box Appointment Patient SMS]** **[Call Box Appointment Patient Email]** **[Call Center Reminder SMS Doctor]** **[Call Center Reminder Email Doctor]** **[Call Center Reminder SMS Patient]** **Call Center Reminder Email Patient** **[Cancelled Appointment Patient SMS]** **[Cancelled Appointment Email Patient]** **[No Show Appointment Patient SMS]** **[No Show Appointment Patient Email]** **[Inventory Alert SMS]** **[Inventory Alert Email]** **[Inventory Batch Expiry Alert SMS]** **Inventory Batch Expiry Alert Email]** **[Lab Recall SMS]** **[Lab Ordered Patient SMS]** **[Lab Ordered Patient Email]** **[Lab Ordered Doctor SMS]** **[Lab Ordered Doctor Email]** **[Birthday Reminder Patient Email]** **[Birthday Reminder Patient SMS]** **[Birthday Promotion Patient Email]** **[Birthday Promotion Patient SMS]** **[Anniversary Reminder Patient Email]** **[Anniversary Reminder Patient SMS]** **[Anniversary Promotion Patient Email]** **[Anniversary Promotion Patient SMS ]** **[Forgot Password Email]** **[Reset Password Email]** **[Reset Patient Password Email]** **[Staff Created Email]** **[Patient Portal Created Email]** **[Login Email Changed]** **[Patient First Visit SMS]** **[Bill Generated SMS]** **[Bill Generated Email]** **[Service Completion SMS]** **[E-Referral Print Email]** **[Paper Referral Print Email]** **[Print Template Email]** **[Online Appointment Email Patient]** **[Online Appointment SMS Patient]** **[Online Appointment Confirm Email Patient]** **[Online Appointment Confirm SMS Patient]** **[Online Appointment Cancel Email Patient]** **[Online Appointment Cancel SMS Patient]** **[Online Appointment Email Doctor]** **[Online Appointment SMS Doctor]** **[Online Appointment Confirm Email Doctor]** **[Online Appointment Confirm SMS Doctor]** **[Online Appointment Cancel Email Doctor]** **[Online Appointment Cancel SMS Doctor]** **[OnlinePaymentEmailPayer]** **[OnlinePaymentSMSPayer]** **[OnlinePaymentEmailClinic]** **[OnlinePaymentSMSClinicTeam]** **[ClinicPaymentEmailPatient]** **[ClinicPaymentSMSPatient]** **[Send Prescription after its saved over SMS]** **[Send Prescription after its saved over Email]** **[Video Appointment Email Practitioner]** **[Video Appointment Email Patient]** **[Video Appointment SMS Practitioner]** **[Video Appointment SMS Patient]** **[Video Call Started By Patient SMS]** **[Video Call Started By Patient Email]** **[Check-In Link Content]** **[RequestPaymentLinkContent]** **[Appointment Feedback SMS Patient]** **[Appointment Feedback Email Patient]** **[Appointment Feedback Received SMS]** **[Appointment Feedback Received Email]** **[Appointment Feedback Received For Low Score SMS]** **[Appointment Feedback Received For Low Score Email]** **[Appointment Reminder SMS Doctor]** **[Appointment Reminder Email Doctor]** **[Appointment Reminder Email Patient]** **[Appointment Reminder SMS Patient]** **[Feedback Submit Patient SMS]** **[Feedback Submit Patient Email]** **[Paperwork Submit Patient SMS]** **[Paperwork Submit Patient Email]** **[All Due Paperwork Email Patient]** **[All Due Paperwork SMS Patient]** **[Manual Paperwork Email Patient]** **[Manual Paperwork SMS Patient]** **[Package Paperwork Email Patient]** **[Package Paperwork SMS Patient]** **Paperwork Completed SMS** **[Paperwork Completed Email]** **[Paperwork Draft Patient Email]** **[Report Export Email]** ## **Content** **Appointment Doctor Email** **** Dear [StaffName], A new Appointment has been created for you. Appointment confirmed with [AppointmentWithFullName] on [StartDate]. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Appointment Patient Email** Dear [AppointmentWithFullName], Your appointment is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. Phone: [AppointmentInOrgPhone]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Appointment Doctor SMS** Appt confirmed with [AppointmentWithFullName] on [StartDate]. For any changes call [AppointmentInOrgName] at [AppointmentInOrgPhone]. Powered by Clinicea. **Appointment Patient SMS** Your appt is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. Your appt is confirmed for [StartDate] with [AppointmentInOrgName] If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. Your appt is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. If you need to reschedule or cancel in the future just reply to this SMS or call us at [AppointmentInOrgPhone]. Your appt is confirmed for [StartDate] with [AppointmentInOrgName]. If you need to reschedule or cancel in the future just reply to this SMS or call us at [AppointmentInOrgPhone]. ** *If the Clinic requires the Staff Name to be included in the Patient SMS then the following format can be used.* Your appt with [StaffName] is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. **Appointment Schedule Patient Email** Dear [AppointmentWithFullName], Your Appointment is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. Phone: [AppointmentInOrgPhone]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Appointment Schedule Patient SMS** Type: SMS Template ID: 1707160085193164640 Message Content: Your appt is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. **Call Box Appointment Doctor SMS** Appt confirmed with [AppointmentWithFullName] on [StartDate]. For any changes call [AppointmentInOrgName] at [AppointmentInOrgPhone]. **Call Box Appointment Doctor Email** Dear [StaffName], A new Appointment has been created for you. Appointment confirmed with [AppointmentWithFullName] on [StartDate]. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Call Box Appointment Patient SMS** Your appt is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. Your appt is confirmed for [StartDate] with [AppointmentInOrgName] If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. Your appt is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. If you need to reschedule or cancel in the future just reply to this SMS or call us at [AppointmentInOrgPhone]. Your appt is confirmed for [StartDate] with [AppointmentInOrgName]. If you need to reschedule or cancel in the future just reply to this SMS or call us at [AppointmentInOrgPhone]. ** *If the Clinic requires the Staff Name to be included in the Patient SMS then the following format can be used.* Your appt is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. If you need to reschedule or cancel in the future just reply to this SMS or call us at [AppointmentInOrgPhone]. **Call Box Appointment Patient Email** Dear [AppointmentWithFullName], Your appointment is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. Phone: [AppointmentInOrgPhone]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Call Center Reminder SMS Doctor** Type: SMS Template ID: 1707160084826185949 Message Content: Appt confirmed with [AppointmentWithFullName] on [StartDate]. For any changes call [AppointmentInOrgName] at [AppointmentInOrgPhone]. **Call Center Reminder Email Doctor** Type: Email Template ID: Message Content: Dear [StaffName], A new Appointment has been created for you. Appointment confirmed with [AppointmentWithFullName] on [StartDate]. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Call Center Reminder SMS Patient** Type: SMS Template ID: 1707160085193164640 Message Content: Your appt is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. **Call Center Reminder Email Patient** Type: Email Template ID: Message Content: Dear [AppointmentWithFullName], Your appointment is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. Phone: [AppointmentInOrgPhone]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Cancelled Appointment Patient SMS** Type: SMS Template ID: 1707160085967909883 Message Content: Your appt has been CANCELLED. To reschedule you can call [AppointmentInOrgName] at [AppointmentInOrgPhone] . **Cancelled Appointment Email Patient** Type: Email Template ID: Message Content: Dear [AppointmentWithFullName], Your appt has been CANCELLED. To reschedule you can call [AppointmentInOrgName] at [AppointmentInOrgPhone] . Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **No Show Appointment Patient SMS** Type: SMS Template ID: 1707160086914817273 Message Content: Ugh oh, you missed your appt, simply SMS us back or Call us at [AppointmentInOrgPhone] to reschedule. **No Show Appointment Patient Email** Type: Email Template ID: Message Content: Dear [AppointmentWithFullName], Ugh oh, you missed your appt, simply SMS us back or Call us at [AppointmentInOrgPhone] to reschedule. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Inventory Alert SMS** Type: SMS Template ID: 1707160086850716429 Message Content: Inventory ALERT: Quantity of [ItemName] at [OrganisationName] has fallen below [TargetQuantity] and is now only [QOH]. Reorder soon. **Inventory Alert Email** Type: Email Template ID: Message Content: Dear Team, Inventory ALERT: Please be informed that Quantity of [ItemName] at [OrganisationName] has fallen below [TargetQuantity] and is now only [QOH]. Reorder soon. Best, [OrganisationName] [OrganisationPhone] **Inventory Batch Expiry Alert SMS** Batch [BatchNo] for [InventoryName] will expire on [BatchExpiryDate]. Current Inventory QOH is [InventoryQOH] and the current Batch QOH is [BatchQOH]. **Inventory Batch Expiry Alert Email** Hi, Batch [BatchNo] for [InventoryName] will expire on [BatchExpiryDate]. Current Inventory QOH is [InventoryQOH] and the current Batch QOH is [BatchQOH]. Best, [OrganisationName] **** **Lab Recall SMS** Type: SMS Template ID: 1707160086968721750 Message Content: Your Test Results have come. Please call [OrganisationName] at [OrganisationPhone] to schedule an appt. **Lab Ordered Patient SMS** Type: SMS Template ID: TODO Message Content: [DoctorName] ordered investigation(s) for you. Details are as follows: **Lab Ordered Patient Email** Type: Email Template ID: Message Content: Dear [PatientName], [DoctorName] ordered investigation(s) for you. Details are as follows: **Lab Ordered Doctor SMS** Type: SMS Template ID: TODO Message Content: You ordered investigation(s) for [PatientLabel], [PatientName]. Details are as follows: **Lab Ordered Doctor Email** Type: Email Template ID: Message Content: Dear [DoctorName], ordered investigation(s) for [PatientLabel], [PatientName]. Details are as follows: **Birthday Reminder Patient Email** Type: Email Template ID: Message Content: Dear [FirstName], Wish you a very Happy Birthday from the entire team at [OrganisationName]. Have a great day. Best, [OrganisationName] [OrganisationPhone] **Birthday Reminder Patient SMS** Type: SMS Template ID: 1707160084887990887 Message Content: Dear [FirstName], Wish you a very Happy Birthday from the entire team at [OrganisationName]. Have a great day! **Birthday Promotion Patient Email** Type: Email Template ID: Message Content: Dear [FirstName], Wish you a very Happy Birthday from the entire team at [OrganisationName]. Have a great day. Best, [OrganisationName] [OrganisationPhone] **[Birthday Promotion Patient SMS]** Type: SMS Template ID: 1707160084887990887 Message Content: Dear [FirstName], Wish you a very Happy Birthday from the entire team at [OrganisationName]. Have a great day! **Anniversary Reminder Patient Email** Type: Email Template ID: Message Content: Dear [FirstName], Wish you a very Happy Anniversary from the entire team at [OrganisationName]. Have a great day. Best, [OrganisationName] [OrganisationPhone] **Anniversary Reminder Patient SMS** Type: SMS Template ID: 1707160084887990887 Message Content: Dear [FirstName], Wish you a very Happy Anniversary from the entire team at [OrganisationName]. Have a great day! **Anniversary Promotion Patient Email** Type: Email Template ID: Message Content: Dear [FirstName], Wish you a very Happy Anniversary from the entire team at [OrganisationName]. Have a great day. Best, [OrganisationName] [OrganisationPhone] **Anniversary Promotion Patient SMS** Type: SMS Template ID: 1707160084887990887 Message Content: Dear [FirstName], Wish you a very Happy Anniversary from the entire team at [OrganisationName]. Have a great day! **Forgot Password Email** Type: Email Template ID: Message Content: Dear [Name], We got to know that you have forgotten your Clinicea Password. No worries, setting up a new password is easy. Simply click on the link below and enter a new password [LoginURL] If you did not send this request to change your password, just ignore this email. Your Clinicea account is safe and sound. Best, Clinicea Support Team **Reset Password Email** Type: Email Template ID: Message Content: Dear [Name], Your password has been reset successfully. Please goto [LoginURL] and login with your new password: [LoginPassword] Best, [OrganisationName] [OrganisationPhone] **Reset Patient Password Email** Type: Email Template ID: Message Content: Dear [Name], Your password has been reset successfully. Please goto [LoginURL] and login with your new password: [LoginPassword] Best, [OrganisationName] [OrganisationPhone] **Staff Created Email** Type: Email Template ID: Message Content: Dear [Name], Welcome to Clinicea ' software for the Thinking Doctor. Your account is ready. Just log into [LoginURL] with the details given below **Email ID:** [LoginEmail] **Password:** [LoginPassword] We love having you aboard. Feel free to get in touch with us, anytime you need help. Best, [OrganisationName] [OrganisationPhone] **Patient Portal Created Email** Type: Email Template ID: Message Content: Dear [Name], Welcome to Clinicea ' software for the Thinking Doctor. Your account is ready. Just log into [LoginURL] with the details given below **Login Email ID:**[LoginEmail] **Password:**[LoginPassword] We love having you aboard. Feel free to get in touch with us, anytime you need help. Best, [OrganisationName] [OrganisationPhone] **Login Email Changed** Type: Email Template ID: Message Content: Dear [FirstName], Your login Email ID for [LoginURL] has been changed by [LoggedInStaff] at [OrganisationName]. If this change was on your request, there is nothing to be done, it is all good. Otherwise, please contact the Clinic at [OrganisationPhone] Best, [OrganisationName] [OrganisationPhone] **Patient First Visit SMS** Thank You for visiting us at [OrganisationName]. If you need to book or reschedule appts in the future you can call us at [OrganisationPhone]. **Bill Generated SMS** Bill generated for [BillTotal]. Received [PaidAmount]. Bill due is [BillDueAmount] and total due across all bills is [TotalDueAmount]. You will find the invoice from here [BillInvoiceLink]. Latest Approved Common Template: Bill generated for [BillTotal]. Bill due is [BillDueAmount]. You will find the invoice from here [BillInvoiceLink]. Powered by Clinicea. Template ID: 1707172253973110769 **Bill Generated Email**   Dear [Name],   Thank you for visiting our clinic. We hope you had a positive experience and that you are on your way to a speedy recovery. Please find attached the invoice for your recent visit [BillInvoiceLink].   Should you have any questions or need further assistance, feel free to reach out to us.   Wishing you good health.   Best, [OrganisationName] [OrganisationPhone] **Service Completion SMS** Hope you enjoyed the [ItemName]. It was serviced by [ServiceCompletedBy]. If you want to share feedback please call us at [OrganisationPhone] **E-Referral Print Email** Dear [Name], We have referred a Patient to you. You need to login to our EMR, Clinicea, to see details of the referral. [LoginDetails] Best, [OrganisationName] [OrganisationPhone] **Paper Referral Print Email** Dear [Name], We have referred a Patient to you. Please see the attachment for more details. Best, [OrganisationName] [OrganisationPhone] **Print Template Email** **Online Appointment Email Patient** Dear [AppointmentWithFullName], Your appointment with [StaffName] on [StartDate] is confirmed. **Address**: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. Phone: [AppointmentInOrgPhone]. If you need to reschedule or cancel in the future you can do so by going here [Cancellation link] Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Online Appointment SMS Patient** Appointment confirmed with [StaffName] on [StartDate]. For any changes call [AppointmentInOrgName] at [AppointmentInOrgPhone] or goto [Cancellation link] **Online Appointment Confirm Email Patient** Dear [AppointmentWithFullName], Your appointment with [StaffName] on [StartDate] is confirmed. **Address**: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. Phone: [AppointmentInOrgPhone]. If you need to reschedule or cancel in the future you can do so by going here [Cancellation link] Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Online Appointment Confirm SMS Patient** Appointment confirmed with [StaffName] on [StartDate]. For any changes call [AppointmentInOrgName] at [AppointmentInOrgPhone] or goto [Cancellation link] **Online Appointment Cancel Email Patient** Dear [AppointmentWithFullName], Your appointment with [StaffName] on [StartDate] has been cancelled. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Online Appointment Cancel SMS Patient** Your appointment with [DoctorName] on [AppointmentDate] has been cancelled. For any changes call [AppointmentInOrgName] at [AppointmentInOrgPhone] **Online Appointment Email Doctor** Dear [StaffName], A new Appointment has been created for you. Appointment confirmed with [AppointmentWithFullName] on [StartDate]. Best Regards, [AppointmentInOrgName] [AppointmentInOrgPhone] **Online Appointment SMS Doctor** You have a new appointment with [AppointmentWithFullName] on [StartDate]. **Online Appointment Confirm Email Doctor** Dear [StaffName], A new Appointment has been created for you. Appointment confirmed with [AppointmentWithFullName] on [StartDate]. Best Regards, [AppointmentInOrgName] [AppointmentInOrgPhone] **Online Appointment Confirm SMS Doctor** You have a new appointment with [AppointmentWithFullName] on [StartDate]. **Online Appointment Cancel Email Doctor** Dear [DoctorName], Your appointment with [AppointmentWithFullName] on [AppointmentDate] has been cancelled. [AppointmentInOrgName] [AppointmentInOrgPhone] **Online Appointment Cancel SMS Doctor** Your appointment with [AppointmentWithFullName] on [AppointmentDate] has been cancelled. **Online Payment Email Patient** Hello [FirstName], Thank you. We received an online payment of [PaidAmount] from you. You can view the receipt here [PaymentReceiptLink] Best, [OrganisationName] **Online Payment SMS Patient** Thank you. We received an online payment of [PaidAmount] from you. You can view the receipt here [PaymentReceiptLink] – [OrganisationName] **Online Payment Email Clinic** Hello, We received an online payment of [PaidAmount] from [patientname]. Best, [OrganisationName] **Online Payment SMS Clinic Team** We received an online payment of [PaidAmount] from [patientname]. **Clinic Payment Email Patient** Hello [FirstName], Thank you. We received an payment of [PaidAmount] from you. You can view the receipt here [PaymentReceiptLink] Best, [OrganisationName] **Clinic Payment SMS Patient** Thank you. We received an payment of [PaidAmount] from you. You can view the receipt here [PaymentReceiptLink] - [OrganisationName] **Send Prescription after its saved over SMS** [Doctor] has written a prescription for you. Click here to view it: [PrescriptionLink] **Send Prescription after its saved over Email** Hello [FirstName], [Doctor] has written a prescription for you. Click here to view it: [PrescriptionLink] Best, [OrganisationName] **Video Appointment Email Practitioner** Dear [StaffName], A new ‘Tele-Consultation Appointment’ has been created for you. Appointment confirmed with [AppointmentWithFullName] on [StartDate]. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Video Appointment Email Patient** Dear [AppointmentWithFullName], Your TeleConsultation appointment with [StaffName] is confirmed for [StartDateTimePart], [StartDatePart]. {RequestPaymentLinkContent} {CheckInLinkContent} Click here to join now: [VideoConsultLink] Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Video Appointment SMS Practitioner** New Tele-Consultation’ appointment confirmed with [AppointmentWithFullName] on [StartDate] - [AppointmentInOrgName]. **Video Appointment SMS Patient** Your Video Appt with [StaffName] is confirmed for [StartDate]. {RequestPaymentLinkContent} {CheckInLinkContent} Click here to join now: [VideoConsultLink] **Video Call Started By Patient SMS** [StaffName] started a video visit with you. Click here to join now: [VideoConsultLink] **Video Call Started By Patient Email** Hello [AppointmentWithFirstName], [StaffName] started a video visit with you. Click here to join now: [VideoConsultLink] Best, [AppointmentInOrgName] **Check-In Link Content** You need to complete the check-in before the appointment starts [CheckInFormLink]. **RequestPaymentLinkContent** Please pay before the appointment starts [RequestPaymentLink]. **Appointment Feedback SMS Patient** Type: SMS Template ID: 1707161738548750537 Message Content: We’re constantly striving to provide excellent service. We’d love to get your valuable feedback on the Service. Please follow this link to provide the feedback [AppointmentFeedbackLink]. The feedback form will takes less than a minute. **Appointment Feedback Email Patient** Type: Email Template ID: Message Content: Dear [AppointmentWithFullName], We are constantly striving to provide excellent service. We would love to get your valuable feedback on the Service. Please follow this link to provide the feedback [AppointmentFeedbackLink] The feedback form will takes less than a minute. Best, AppointmentInOrgName] [AppointmentInOrgPhone] **Appointment Feedback Received SMS** Type: SMS Template ID: 1707161771422927806 Message Content: [PatientName] just left a feedback. Rating:[Rating], Recommended Status: [FeedbackIsRecommended] in [OrganisationName]. Complete details here [AppointmentFeedbackLink] You can call [PatientLabel] at [PatientMobile]. **Appointment Feedback Received Email** Type: Email Template ID: Message Content: Hello Clinic Team, [PatientName] just left a feedback. **Rating:[Rating]**,**Recommendation Status: [FeedbackIsRecommended]**, in [OrganisationName]. Complete details here [AppointmentFeedbackLink] You can call [PatientLabel] at [PatientMobile]. Best, Clinicea Notifications **Appointment Feedback Received For Low Score SMS** Type: SMS Template ID: 1707161771497416949 Message Content: Hello Clinic Team, [PatientName] just left a low feedback. Complete details here [AppointmentFeedbackLink] You can call [PatientLabel] at [PatientMobile]. **Appointment Feedback Received For Low Score Email** Type: Email Template ID: Message Content: Hello Clinic Team, [PatientName] just left a low feedback. **Rating:[Rating]**, **Recommended Status**: [FeedbackIsRecommended], in [OrganisationName]. Complete details here [AppointmentFeedbackLink] You can call [PatientLabel] at [PatientMobile]. Best, Clinicea Notifications **Appointment Reminder SMS Doctor** Type: SMS Template ID: 1707160084826185949 Message Content: Appt confirmed with [AppointmentWithFullName] on [StartDate]. For any changes call [AppointmentInOrgName] at [AppointmentInOrgPhone]. **Appointment Reminder Email Doctor** Type: Email Template ID: Message Content: Dear [StaffName], A new Appointment has been created for you. Appointment confirmed with [AppointmentWithFullName] on [StartDate]. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Appointment Reminder Email Patient** Type: Email Template ID: Message Content: Dear [AppointmentWithFullName], Your appointment is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. Phone: [AppointmentInOrgPhone]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. Best, [AppointmentInOrgName] [AppointmentInOrgPhone] **Appointment Reminder SMS Patient** Type: SMS Template ID: 1707160085193164640 Message Content: Your appt is confirmed for [StartDate]. Address: [AppointmentInOrgName] [ClinicAddress1] [ClinicAddress2], [ClinicCity]. If you need to reschedule or cancel in the future you can call us at [AppointmentInOrgPhone]. **Feedback Submit Patient SMS** Type: SMS Template ID: Message Content: Thank you for taking the time to send us your valuable feedback. It is much appreciated the details you shared. **Feedback Submit Patient Email** Type: Email Template ID: Message Content: Hello [PatientName], Thank you for taking the time to send us your valuable feedback. It is much appreciated the details you shared. Best, [OrganisationName] **Paperwork Submit Patient SMS** Type: SMS Template ID: Message Content: Thank you for taking the time to complete the paperwork. It is well received by the Clinic Team. **Paperwork Submit Patient Email** Type: Email Template ID: Message Content: Hello [PatientName], Thank you for taking the time to complete the paperwork. It is well received by the Clinic Team. Best, [OrganisationName] **All Due Paperwork Email Patient** Type: Email Template ID: Message Content: Dear [PatientName], Please complete all your pending paperwork here [AllDueCheckInFormLink] Best, [OrganisationName] **All Due Paperwork SMS Patient** Type: SMS Template ID: 1707161918791722120 Message Content: Dear [PatientName], Please complete all your pending paperwork here [AllDueCheckInFormLink] Best, [OrganisationName] Powered by Clinicea **Manual Paperwork Email Patient** Type: Email Template ID: Message Content: Dear [PatientName], A New paperwork has been assigned for you. Please complete paperwork here [AllDueCheckInFormLink] Best, [OrganisationName] **Manual Paperwork SMS Patient** Type: SMS Template ID: 1707161918811656930 Message Content: Dear [PatientName], A New paperwork has been assigned for you. Please complete paperwork here [AllDueCheckInFormLink] Best, [OrganisationName] Powered by Clinicea **Package Paperwork Email Patient** Type: Email Template ID: Message Content: Dear [PatientName], A Package paperwork has been assigned for you. Please complete paperwork here [CheckInFormLink] Best, [OrganisationName] **Package Paperwork SMS Patient** Type: SMS Template ID: 1707161918802641937 Message Content: Dear [PatientName], A Package paperwork has been assigned for you. Please complete paperwork here [CheckInFormLink] Best, [OrganisationName] Powered by Clinicea **Paperwork Completed SMS** Type: SMS Template ID: 1707161918839809140 Message Content: [PatientName] just completed the paperwork. Complete details here [PaperworkLink] You can call [PatientLabel] at [PatientMobile] Powered by Clinicea **Paperwork Completed Email** Type: Email Template ID: N/A Message Content: Hello Clinic Team, [PatientName] just completed the paperwork. Complete details here [PaperworkLink] You can call [PatientLabel] at [PatientMobile]. Best, Clinicea Notifications **Paperwork Draft Patient Email** Type: Email Template ID: Message Content: Dear [PatientName], Your paperwork has been saved as a draft. You can use the link: [PaperworkLink] to complete your pending paperwork. Best, [OrganisationName] **Report Export Email** Type: Email Template ID: Message Content: Hello [Name], You had requested to export