> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# How to write Letters

You can write letters, merge it with Patient data and email or print it off. You can also send the letter you write for signing by the Doctor before sending it off.

**1. Let us first see the workflow for a user who does not have access to the patient’s chart. _Example- A receptionist._**

**a. Go to Documents** | **Patient Documents | Select Patient | Write Letter.**

![](https://storage.crisp.chat/users/helpdesk/website/4fac6b7e36fad400/89f9b485-2a72-430a-971c-ca6824_1ors0dv.png)

**b.** In the new window select the template from the list of **Templates** and click **Open.** _Ex: Fitness Certificate**.**_ This opens the **_Fitness Certificate Template_** and merges it with the Patient Information**.** You can edit the document.

Once done, you can **Email** it off, or **Save** & **Print**. If Document Signing is mandatory in your Clinic, this document too will be sent for signing.

![](https://storage.crisp.chat/users/helpdesk/website/f7b70cf502fd1800/927c3c59-93d2-443e-bee8-3dd356_1mvhq6p.png)

**2. Let us now see the workflow for a Practitioner who has access to patient’s chart.**

**a. Goto Patient | Search and Open the Patient’s chart | Save & Print.**

![](https://storage.crisp.chat/users/helpdesk/website/b4da1c955ca64000/e520c9ac-61a4-4837-9454-208017_wcfs2l.png)

**b.** In the new window select the template from the list of **Templates** and click **Open.** This opens the **_Leave Certificate Template_** and merges it with the Patient Information**.  
**  
Once done, you can **Email** it off, or **Save & Print.**

![](https://storage.crisp.chat/users/helpdesk/website/e1ca608040a34000/09fcf61f-c03e-459e-8206-547e69_1rx0wu2.png)