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# How to use Follow-up Patient

When a Doctor is reviewing the results of an Investigation he had previously ordered in his [In-Tray](https://help.clinicea.com/en/article/how-to-use-in-tray-1fbsdzz/), he may decide the Patient needs to be called back for a follow-up appointment. This usually happens when the results are abnormal, positive, or borderline. Clinicea has an efficient way of tracking the Doctors actions post review of results, to protect the clinic from a medico-legal point of view. Clinicea can track and when required demonstrate that action that was initiated by Clinic staff to follow through with the follow-up. No paper trails are required as digitally the set of actions that were executed get logged and stored for posterity.

_For Example, A Doctor requests a Follow-up for a Patient whos investigation results were abnormal for Blood Count. The Patient took the CBC Blood test. After checking the results, the Doctor requests a Follow-up. The clinic staff must inform the Patient of the same._

Let us have a look at how to use the Follow-up feature:

**1.** Go to **Investigations** and click on **Follow-up.** This will list all the Follow-ups requested by the Doctors of the Clinic. Click on the Follow-up you want to open.

![](https://storage.crisp.chat/users/helpdesk/website/69c5ee24e802a000/840e2366-a3ff-44ab-8480-e2ee18_1rybgjl.png)

**2.** An **Investigation Details** window will open with the name of the Investigation appearing on the top, for example, CBC Blood Test. **Follow-up Details** section will open on the right-hand side. Please check the **Follow-up Instructions** and get in touch with the Patient.

Now click on the **drop-down menu** under **Follow-up Status.** _You can set the Follow-up Status as **Due, Completed or Dismissed**_. If you require adding any notes regarding the Follow-up, enter **Follow-up Notes and** click on **Save**.

**(a).** If the Follow-up Status is set to **Due:** the Patient Investigation will continue to remain visible on the Follow-up list.  
**(b).** If the Follow-up Status is set to **Completed**: the necessary action to organize the Patient Followup is complete _example phone call made to the Patient and an appointment for him booked._ This Follow-up will no longer appear on the list  
**(c).** If the Follow-up Status is set to **Dismissed:** It indicates that the follow-up could not be completed and it is now closed. The Patient Investigation will no longer appear on the Follow-up list.

![](https://storage.crisp.chat/users/helpdesk/website/8528b9fd6d842800/e86eebbd-736d-4dc4-ae36-665d08_12tedtx.png)