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# How to use CallBox to reduce No Show Patients

When Patients do not turn up for scheduled appointments without informing the Clinic, it leads to below-par utilization of Resources and Staff, Schedule overruns, and Lost revenues. Clinicea can help you reduce such No-Show appointments.

Clinicea can be being up to the list of all scheduled appointments for the given no: of days. You can then call each of the Patients up, and remind them well ahead of time, of their next appointment with the Clinic.

Let us have a look at how to make this work.

**1.** Go to **CallBox** | Click on the **Search icon** on the extreme right of the page**,**

![](https://storage.crisp.chat/users/helpdesk/website/f9c99b758b81e800/d3467aae-db36-4aa3-a778-388014_riyn6a.png)

**2.** A **Calls to be made** window will open | next, **Click** on the Filter Icon.

![](https://storage.crisp.chat/users/helpdesk/website/f3dbbc6d1c015000/d6453109-1b84-41cb-acb5-4b1c37_1klranz.png)

**3.** This opens another small window “ **Filter Appointment Calls”**. This small window opens that gives you a full view of the options that can be used at the time of the search.

![](https://storage.crisp.chat/users/helpdesk/website/3da14412d1ec7400/c3aec889-614e-406b-b1fe-b1dd90_1l5baet.png)

**4.** Click on each Patient, and start calling them to remind them of their next appointment with your Clinic.

![](https://storage.crisp.chat/users/helpdesk/website/650a98cab1ab2000/c336973e-5c07-449d-9103-29d77c_1mvdo3e.png)