> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.clinicea.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to troubleshoot Browser issues

**Step 1.** Check Google Chrome Version.

![](https://storage.crisp.chat/users/helpdesk/website/7f5c20a9dac55c00/7cd775dc-b4ff-4363-b9ba-6e58bb_10nbttl.png)

  
**Step 2.** Clear Browser History.

![](https://storage.crisp.chat/users/helpdesk/website/916d3831e7682000/2a92118c-964e-47fd-a02a-7b25e1_1lrd79n.png)

  
**Step 3**. Check on the following options

![](https://storage.crisp.chat/users/helpdesk/website/654749bbad239c00/b2549cdb-189b-4311-8f48-9cf021_1e5h0jk.png)

  
**Step 4.** Delete unwanted extensions.

![](https://storage.crisp.chat/users/helpdesk/website/f7e95367081a2800/bdec863d-2e25-4a2c-8c5b-959f05_y4dp5.png)

  
**Step 5.** Check internet speed. Download speed should be minimum of 1 mbps/sec.

![](https://storage.crisp.chat/users/helpdesk/website/3563657d7729aa00/48f61925-5316-4406-a1a2-574dbf_10hi9f9.png)