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# How to monitor Patient Waiting Times

 1. On the left of the calendar screen, against each appointment, you can see the number of minutes a patient has waited for. If a Patient has waited for more than 15 minutes, the waiting period will auto-turn to red, drawing your attention towards it.  

![](https://storage.crisp.chat/users/helpdesk/website/d224dd5dd1400000/4f85c470-c4dd-4a8f-93a1-198c57_1w0w5io.png)

2. The waiting period time can be set as per your clinic’s requirements. This can be done by going to **Tools | Organization | Select Organization | Calendar Preference |** _Highlight patients who have waited for __ minutes._

![](https://storage.crisp.chat/users/helpdesk/website/2ff8d4fb7fc9cc00/aef629af-3f18-4f5c-82e5-b3d90c_j47ruy.png)

This can help in managing the patients who have been waiting for  a longer time more effectively.