> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.clinicea.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to do Tele-Consultation via Video Conferencing

Tele-Consultation via Video Conferencing is now possible through Clinicea. Pre-requisites to using this Feature are:

*    Skype must be installed on the device from which you are going to video-conference.
    
*    You must have a valid Skype account, and use it to log in to Skype.
    
*    You must have the permission to access the Patient’s Chart.
    
*    Patient must have a valid Skype ID and the same should be saved in the Patient Details Screen by scrolling down to Contact Details and entering the Skype Id.
    

![](https://storage.crisp.chat/users/helpdesk/website/d096c74cb953f000/a7bcaf27-dc03-484e-8e1f-6684e3_ehhqaq.png)

To use Video Conferencing and Tele-Consultation feature on Clinicea:

1. Go to **Calendar** | click on the **Video Call** option by clicking on the three vertical dots to the right of the scheduled appointment list of the Patient on the extreme left of the page.

![](https://storage.crisp.chat/users/helpdesk/website/5d8a43aed4ac8c0/37d5f76f-3417-4011-8be7-b4eb80_f8vyk2.png)]

**2.** When you click on the Video Conferencing icon, appointment automation on Clinicea smartly changes the appointment status to **Engaged,** simultaneously.  
  
 

**3.** If the patient is not on your Skype list, you will be prompted to add the patient before the call goes through.  
The **Patient Medical Chart** will open on the EMR and the skype window will show the ongoing video call.

![](https://storage.crisp.chat/users/helpdesk/website/b5cc9aa442608800/1c5a5bb4-7457-4944-8451-524e14_9fqqg9.png)

**4**. Once Video Conferencing is complete, click on the ‘**Check out’** icon to check out the Patient. Appointment status will also change to “Mark As Completed”.

![](https://storage.crisp.chat/users/helpdesk/website/6cca853c89f64000/82f44f07-04c7-41f9-a749-b13139_5v40lv.png)