> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.clinicea.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can you reset the Password for another Staff

Only the Administrator of the Clinic can reset the Password of another Staff. It is done as follows:

**1.** The Administrator can go to **Tools** | **Staff** | Click on **Reset Password.** Clinicea will automatically send an email to the staff with a new temporary password.

![](https://storage.crisp.chat/users/helpdesk/website/92d4afb373995000/bfe59529-9911-4a79-ab08-bf0546_gwu1id.png)

**2**. This is what the Password Reset Email from Clinicea, looks like.

![](https://storage.crisp.chat/users/helpdesk/website/874326fcce3e5800/805f40b9-405c-40f2-97cf-ebdb5c_13b8e1f.png)

**3.** Once you receive this email, use the temporary password to Sign In. Immediately upon signing in, the **Staff Details** window will open and you will be prompted to **Change Password.** Enter the desired password and click **Save**. Important thing to remember is that your **password must be at least 6 characters long**.

![](https://storage.crisp.chat/users/helpdesk/website/f93c39b1f6462800/919656ee-cdb2-4df4-a490-0ce943_1yg00l1.png)